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Hear what True Service sounds like
I highly recommend True Climate. The whole process was very professional. The receptionist was very helpful in getting my appointment scheduled. Service technician was on time and completed the work in a timely manner. I have used them now for multiple properties and would recommend them to anyone. You get a text message when the technician is on his way so you don’t have to sit around waiting on someone to arrive. Thank you True Climate! A++
I used True Climate Heat + Air to install two brand new Trane HVAC systems in my home after converting from electric to gas. They were wonderful to deal with before, during, and after my entire transaction. I have talked to Shelly so many times on the phone that I'm surprised she hasn't blocked my calls. She is always pleasant and answers every ridiculous question I have. She also helped me fill out all of my rebate forms which saved me almost $4,000. I even recently called them again late on a Friday night in the middle of a rainstorm thinking I had a problem with a vent that was installed on the roof that was leaking and they immediately sent Francisco out to my house. I was embarrassed to find out that it was an old plumbing issue completely unrelated to their work and they didn't even charge me for the late service call. First class service at its finest. Thank you True Climate!
We had an excellent experience with Boyd from True Climate. The company was able to come out same day on a Saturday. Our AC was not working and it was over 90 degrees in the house. Needless to say they are champions and helped improve our weekend by getting our AC back up and running. I would highly recommend True Climate and will use them again if I need help with our AC.
I called on a Sunday during the coldest Winter we have had in a long time. Darlyn was awesome and sent someone the same day to look at our heater that was not working. The weather was awful but the technician was on time and very courteous. He was able to keep our unit running until the replacement part came in a couple days later.
I don’t write many reviews but thought this was worthwhile…I wanted to express my appreciation for the work you and your team did at my house. When we were having some cooling issues this week I called your office around 9:30a and by 1:30p the technicians were on site. The men were knowledgeable and professional, and quickly diagnosed the problem. By 2:30p we had ICE COLD air and everything was working as it should. I appreciate the quick response and would recommend True Climate to anyone needing fast and friendly service. Thanks again!